This procedure was exceptionally enabled for those people with a benefit granted until February 11, 2022, who were notified by mail, indicating the granting of their benefit and who downloaded their Permanencia Definitiva Certificate through the platform.

To download your certificate you must go to and select “Descargas Certificados de Permanencia Definitiva notificados por correo postal”. Then click on "Iniciar", you will have two options for downloading: With a ClaveÚnica and without it.


With the new regulations, there is no longer a Permanencia Definitiva Certificate.

To get your identity card, you must bring the following documents to the Servicio de Registro Civil e Identificación: the copy of the Exempt Resolution that grants the Residencia Definitiva permit, as well as the notification received by email or by registered letter. This information also applies to minors.