SIAC is the first point of contact between the user and public agencies. If you need to make a request, comment, complaint, suggestion, congratulate or give your opinion, here is a step-by-step guide for you to make this kind of request.
Go to Siac and click on Ingresar una nueva Solicitud (Enter a new Request).
You must enter the Detalles de la Solicitud. (Application Details).
Select the type of request: Consultation, Opinion, Complaint, Suggestion, Petition, Congratulations.
Then you must select Servicio Nacional de Migraciones as the organization.
In Detalle de la Solicitud, be as clear as possible and provide all the information needed regarding your request in order to provide a response in a timely manner.
You must enter your contact information.
In Datos Estadísticos, you may enter the requested information only if you wish to do so. This section is optional.
Finally, check the Resumen de tu Solicitud (Summary of your request). Verify that all the information provided is correct. Then click on the Enviar solicitud button.
Then click on Continuar.
The application submission will be confirmed and a folio number will be assigned to you so you can track your application.